# Primary Routing Setup (Facebook & Instagram)

If you are not receiving full messages from your facebook / instagram, you need to setup as primary handover as in your facebook privacy setting. Please follow below step by step guides

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1. Go to your Facebook Page and click **Settings & Privacy**

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2Fd709E9H0w1tzORElF8iW%2FK-Link%20Thailand.png?alt=media&#x26;token=49959e94-f184-4efa-a5bd-ec79346e5b69" alt=""><figcaption></figcaption></figure>

2. Go to **New Pages Experiences**

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F6dvqy5yfwSUVmxLe97nh%2FQ%20Search%20Facebook.png?alt=media&#x26;token=eb8592a2-64db-45aa-a515-359deaa674fd" alt=""><figcaption></figcaption></figure>

3. Go to **Advanced Messaging**

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FsLxWmJeFoMICqy7F8tBe%2FScreen%20Shot%202023-12-06%20at%204.16.28%20PM.png?alt=media&#x26;token=17d715fd-635b-4037-b187-60ceb394dc2b" alt=""><figcaption></figcaption></figure>

4. Go to **App Settings Messenger / Instagram Receiver** and **chose klink.cloud as Primary receiver** for handover protocol&#x20;

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F3f8uGaGL3VWqyLhwd7hn%2FApp%20settings.png?alt=media&#x26;token=e570bcb9-70f7-4ffd-9bbf-4177e8c8c392" alt=""><figcaption></figcaption></figure>

Done. You will sucesfully receive all message from Facebook Messenger & Instagram to your klink.cloud Inbox