📘 Troubleshooting: WhatsApp Business Account Stuck in "Waiting for Approval"
Last updated
Last updated
If your WhatsApp Business Account is stuck in the "Waiting for Approval" state for several hours after connecting with your official WhatsApp number, you may need to manually disable Two-Step Verification from Meta Business settings.
Follow the steps below to resolve this issue:
Step 1: Log in to Meta Business Settings
Navigate to your Business Settings.
Step 2: Access WhatsApp Business Account
In the left menu, click Accounts → WhatsApp Accounts.
Select the WhatsApp Business Account that you connected.
Step 3: Open WhatsApp Manager
Click on the selected WhatsApp Business Account.
Then click WhatsApp Manager.
Step 4: Disable Two-Step Verification
Inside WhatsApp Manager, go to Settings.
Find and click on Two-Step Verification.
Click Disable Two-Step Verification.
You may receive a confirmation email from Meta – follow the link in the email to complete the process.
Step 5: Refresh and Wait
After disabling Two-Step Verification, refresh the WhatsApp Manager page.
The "Two-Step Verification" status should now show as disabled.
Wait a few minutes — your WhatsApp channel should now connect automatically with the platform (e.g., klink.cloud).
This is only necessary if your account remains in "Waiting for Approval" for more than a few minutes.
Two-Step Verification may block the system from completing the integration process.
Always ensure you have access to the email associated with the WhatsApp Business account to complete this process smoothly.