WhatsApp Mobile (QR Scan)
This tutorial will guide you how to connect your Whatsapp Mobile channel.
Step 1 - Go to Setting -> Message integration -> Available Channels. Click "Whatsapp"
Click on the WhatsApp Mobile.
Step 2—Once you have selected Whatsapp Mobile, follow the instructions and Scan the QR code from your mobile device.
That's it! You have successfully connected your Whatsapp Account.
You can view your connected WhatsApp channel under Settings > Message Integration > Your Channel.
That's it! You've successfully connected your WhatsApp Mobile channel to Klink.Cloud. Now you can effortlessly manage all your WhatsApp messages in one place.
FAQ
Q: My WhatsApp (QR Device Link Channel) is not receiving messages. What should I do?
A: This usually happens when your WhatsApp device connection is no longer active.
Please follow these steps to fix the issue:
✅ Step 1: Check WhatsApp Device Connection
Open the WhatsApp mobile app on your phone
Go to Linked Devices
Check whether the device connection is still active
If there is no active connection, you will need to reconnect.
🔄 Step 2: Reconnect WhatsApp in klink.cloud
Log in to klink.cloud
Go to Settings → Message Integration
Click Reconnect
A new QR code will appear
Open WhatsApp on your phone and scan the QR code to link the device again
⚠️ Important Notes
Do NOT delete the linked device from your WhatsApp mobile app
Deleting the connection will immediately stop incoming messages
If the connection is removed, you must reconnect using a new QR code
If the issue continues after reconnecting, please contact our support team for assistance.
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