> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/general-docs/release-notes.md).

# Release Notes

We extend our heartfelt gratitude to all our users for their continuous support. Our team is dedicated to improving daily, every week, and every month, striving to build the best version of our product for you. Here are the details of our latest release notes and the feature updates we’ve implemented based on your invaluable feedback:

<table><thead><tr><th width="169.28515625">Release Date</th><th width="185.87109375">Category	</th><th>Release Notes Details</th></tr></thead><tbody><tr><td>25-Jul-2025</td><td>🛠️  Enhancement</td><td><a href="/general-docs/release-notes/sidebar-menu-ui-ux-enhancement.md">Sidebar Menu UI/UX Enhancement</a></td></tr><tr><td>31-Jun-2025</td><td>🆕 New Features</td><td>AI Web Chat, Knowledge Base</td></tr><tr><td>31-May-2025</td><td>🛠️  Enhancement</td><td>Snippet Enhancement</td></tr><tr><td>15-April-2025</td><td>🆕 New Features</td><td>Kai AI Agent - beta launch</td></tr><tr><td>31-Mar-2025</td><td>🛠️  Enhancement</td><td>Cloud Infra Upgrade</td></tr><tr><td>15-Feb-2025</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/enable-disable-auto-assign-toggle-in-queue-settings.md">Enable/Disable Auto-Assign Toggle in Queue Settings</a></td></tr><tr><td></td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/agent-takeover-bot-chat-room.md">Agent Takeover Bot Chat Room</a></td></tr><tr><td></td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/chat-room-folder-enhancements.md">Chat Room Folder Enhancements</a></td></tr><tr><td>22-Jan-2025</td><td>📊 Dashboard</td><td><a data-mention href="/general-docs/release-notes/non-voice-analytics-dashboard.md">Non-Voice Analytics Dashboard</a></td></tr><tr><td></td><td>⚙️ Automation</td><td><a data-mention href="/general-docs/release-notes/workflow-automation-rule.md">Workflow Automation Rule</a></td></tr><tr><td></td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/enhancement-of-hold-function.md">Enhancement of Hold Function</a></td></tr><tr><td></td><td>⚙️ Automation</td><td><a data-mention href="/general-docs/release-notes/workflow-automation-new-action-send-message.md">Workflow Automation - New Action &quot;Send Message&quot;</a></td></tr><tr><td>7-Jan-2025</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/whatsapp-mobile-integration.md">WhatsApp Mobile Integration</a></td></tr><tr><td>3-Dec-2024</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/telegram-group-chat-integration-for-inbox-module.md">Telegram Group Chat Integration for Inbox Module</a></td></tr><tr><td>2-Dec-2024</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/business-portfolio-integration-facebook-feed.md">Business Portfolio Integration - Facebook Feed</a></td></tr><tr><td>21-Nov-2024</td><td>📞 Telephony</td><td><a data-mention href="/general-docs/release-notes/call-recording-pause-and-resume-feature.md">Call Recording Pause and Resume Feature</a></td></tr><tr><td></td><td>💬 Inbox</td><td><a data-mention href="/general-docs/release-notes/advanced-hold-functionality-for-efficient-conversation-management.md">Advanced Hold Functionality for Efficient Conversation Management</a></td></tr><tr><td>12-Nov-2024</td><td>⚙️ Automation</td><td><a data-mention href="/general-docs/release-notes/viber-24-hour-response-timer.md">Viber 24-Hour Response Timer</a></td></tr><tr><td>8-Nov-2024</td><td>⚙️ Automation</td><td><a data-mention href="/general-docs/release-notes/enhanced-queue-settings-and-workflow-automation-controls.md">Enhanced Queue Settings and Workflow Automation Controls</a></td></tr><tr><td>18-Oct-2024</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/telegram-business-integration.md">Telegram Business Integration</a></td></tr><tr><td>14-Oct-2025</td><td>📞 Telephony</td><td><a data-mention href="/general-docs/release-notes/multi-tab-call-support.md">Multi-Tab Call Support</a></td></tr><tr><td>9-Oct-2024</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/business-portfolio-meta-messenger-integration.md">Business Portfolio- (Meta) Messenger Integration</a></td></tr><tr><td>4-Oct-2024</td><td>🔗 Integration</td><td><a data-mention href="/general-docs/release-notes/mail-integration-enhancement-and-telegram-integration.md">Mail Integration Enhancement and Telegram Integration</a></td></tr><tr><td>2-Oct-2024</td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/facebook-feed-enhancement.md">Facebook Feed Enhancement</a></td></tr><tr><td>27-Sept-2024</td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/outlook-email-integration-enhancement-beta.md">Outlook Email Integration Enhancement (Beta)</a></td></tr><tr><td>13-Sept-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/queue-setting-beta.md">Queue Setting (Beta)</a></td></tr><tr><td>26-Aug-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/permission-enhancements-and-multiple-assigns.md">Permission Enhancements and Multiple Assigns</a></td></tr><tr><td>12-Aug-2024</td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/cx-logs-enhancement.md">CX Logs Enhancement</a></td></tr><tr><td>10-Aug-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/sms-in-bound-beta-version-sms-integration-setting.md">SMS In-bound Beta Version, SMS Integration Setting</a></td></tr><tr><td>26-July-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/facebook-feed-integration-beta.md">Facebook Feed Integration (Beta)</a></td></tr><tr><td>18-July-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/sla-setting-and-business-hour-functionalities.md">SLA Setting and Business Hour Functionalities</a></td></tr><tr><td>24-Jun-2024</td><td>🛠️  Enhancement</td><td><a data-mention href="/general-docs/release-notes/wrap-up-form-features-and-enhancements.md">Wrap Up Form Features and Enhancements</a></td></tr><tr><td>30-May-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/new-features-and-enhancements.md">New Features &amp; Enhancements</a></td></tr><tr><td>30-April-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/new-features-and-improvement.md">New Features and Improvement</a></td></tr><tr><td>31-March-2024</td><td>🆕 New Features</td><td><a data-mention href="/general-docs/release-notes/new-features-and-major-bug-fixes.md">New Features and Major Bug Fixes</a></td></tr><tr><td></td><td></td><td></td></tr></tbody></table>