# WhatsApp Official Business Account (WABA by Meta)

{% embed url="<https://www.loom.com/share/492c6e82ebc34c509611aa73c4d73d5d?sid=14adb51a-8cb8-4fb1-89ef-f553eda79b82>" %}

#### **Step 1 - Go to Setting -> Message integration -> Available Channels. Click "Whatsapp"**

<figure><img src="/files/WtENvb8c2evpm6RspPfm" alt=""><figcaption></figcaption></figure>

After that, you need to log in with your Facebook to continue.

<figure><img src="/files/7a3EADWl6rR01mGmMilE" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ohnzIwvtNpx9L14488Sq" alt="" width="375"><figcaption></figcaption></figure>

#### Step 2 - Once logged into your Facebook account, you can begin connecting your WhatsApp Business account.

<figure><img src="/files/gnAbPt4LErYWV63oMDaN" alt="" width="375"><figcaption></figcaption></figure>

Fill in your Business Information

<figure><img src="/files/fGJHDviEqZpLr6CWeSXB" alt="" width="375"><figcaption></figcaption></figure>

#### Step 3 - You can create a new WhatsApp Business account or select an existing one to connect.

<figure><img src="/files/5GPfs1cPfxsg4h0YSyTo" alt="" width="375"><figcaption></figcaption></figure>

Add a phone number for WhatsApp. \
**Note:** Ensure that the phone number has not been previously used for WhatsApp. This number must not be currently associated with any WhatsApp account.

<figure><img src="/files/P2dbl0nbbjO2jfZQAboI" alt="" width="375"><figcaption></figcaption></figure>

Verify your phone number with SMS OTP.

<figure><img src="/files/QiUPUO5kctocvsiTaHIW" alt="" width="375"><figcaption></figcaption></figure>

You have successfully created a WhatsApp business account.

<figure><img src="/files/C63on82gpMhK5SYtwk82" alt="" width="375"><figcaption></figcaption></figure>

#### Step 4 -After creating your WhatsApp Business account, you can proceed to set up the necessary information in **klink.cloud**.

<figure><img src="/files/MyY8UZ7rso6xaLpmCTdZ" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/LFmF2Yasp3tmAzM1MkiO" alt=""><figcaption></figcaption></figure>

After completing the setup, you will see a confirmation message indicating that your WhatsApp has been successfully connected. **Note: You may see a status of "Waiting for approval" because the account is newly created and is under review by the Meta team. After a few minutes, it will appear as "Connected."**

<figure><img src="/files/ygKuRdoWZXDE5XYYtCDy" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jAB8N8aYXkwnBrx4dNoB" alt=""><figcaption></figcaption></figure>

#### Step 5 -After the channel is connected, you can send a message to your Whatsapp Business channel, which will appear in the klink.cloud Inbox.

<figure><img src="/files/pfca9rEf1dSZFtXKHZQy" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/GW7C6G0o0UTh54LKZOyp" alt=""><figcaption></figcaption></figure>

That's it! You've successfully connected your WhatsApp Business channel to Klink.Cloud. Now you can effortlessly manage all your WhatsApp messages in one place.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
