> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta.md).

# WhatsApp Official Business Account (WABA by Meta)

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#### **Step 1 - Go to Setting -> Message integration -> Available Channels. Click "Whatsapp"**

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After that, you need to log in with your Facebook to continue.

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#### Step 2 - Once logged into your Facebook account, you can begin connecting your WhatsApp Business account.

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Fill in your Business Information

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#### Step 3 - You can create a new WhatsApp Business account or select an existing one to connect.

<figure><img src="/files/5GPfs1cPfxsg4h0YSyTo" alt="" width="375"><figcaption></figcaption></figure>

Add a phone number for WhatsApp. \
**Note:** Ensure that the phone number has not been previously used for WhatsApp. This number must not be currently associated with any WhatsApp account.

<figure><img src="/files/P2dbl0nbbjO2jfZQAboI" alt="" width="375"><figcaption></figcaption></figure>

Verify your phone number with SMS OTP.

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You have successfully created a WhatsApp business account.

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#### Step 4 -After creating your WhatsApp Business account, you can proceed to set up the necessary information in **klink.cloud**.

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After completing the setup, you will see a confirmation message indicating that your WhatsApp has been successfully connected. **Note: You may see a status of "Waiting for approval" because the account is newly created and is under review by the Meta team. After a few minutes, it will appear as "Connected."**

<figure><img src="/files/ygKuRdoWZXDE5XYYtCDy" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jAB8N8aYXkwnBrx4dNoB" alt=""><figcaption></figcaption></figure>

#### Step 5 -After the channel is connected, you can send a message to your Whatsapp Business channel, which will appear in the klink.cloud Inbox.

<figure><img src="/files/pfca9rEf1dSZFtXKHZQy" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/GW7C6G0o0UTh54LKZOyp" alt=""><figcaption></figcaption></figure>

That's it! You've successfully connected your WhatsApp Business channel to Klink.Cloud. Now you can effortlessly manage all your WhatsApp messages in one place.