> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/overview/welcome-to-klink.cloud.md).

# Welcome to klink.cloud

Welcome to klink.cloud documentation! Find guides and tutorials to help you set up and use our omnichannel communication platform effectively.

### What is klink.cloud <a href="#what-is-messagebird" id="what-is-messagebird"></a>

klink.cloud is a comprehensive Omnichannel Customer Engagement platform, empowering Sales and Customer Support Teams to seamlessly manage communication across diverse channels, including Telephony, Social Media, Ecommerce Marketplace, allowing for efficient communication workflows, personalized messaging, and real-time customer engagement.

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#### Install Channel

Choose one of the popular channels below

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Facebook Messenger</strong></td><td>Install your first channel as Facebook Messenger</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FHL6q3WD4USjxkkYT8qzT%2FScreen%20Shot%202023-12-20%20at%2012.01.13%20AM.png?alt=media&#x26;token=7cb3300a-972f-4065-a433-845ea6d47c6f">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FHL6q3WD4USjxkkYT8qzT%2FScreen%20Shot%202023-12-20%20at%2012.01.13%20AM.png?alt=media&#x26;token=7cb3300a-972f-4065-a433-845ea6d47c6f</a></td><td><a href="/getting-started/setup-channels/facebook-messenger/connect-to-facebook-messenger.md">Connect to Facebook Messenger</a></td></tr><tr><td><strong>LINE Official Account</strong></td><td>Install your Line OA channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FWm0S7XAPqey9X2gQdMQc%2Fline-channel.jpg?alt=media&#x26;token=5f298611-f8b4-4e07-9d3a-5869a804a11d">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FWm0S7XAPqey9X2gQdMQc%2Fline-channel.jpg?alt=media&#x26;token=5f298611-f8b4-4e07-9d3a-5869a804a11d</a></td><td><a href="/getting-started/setup-channels/line-oa.md">LINE OA</a></td></tr><tr><td><strong>Instagram Channel</strong></td><td>Install your Instagram channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FO2bpFYJMlmEq5vumBcuH%2Finstragram-channel.jpg?alt=media&#x26;token=774d6441-c7d0-4078-91fe-e7d08df2b966">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FO2bpFYJMlmEq5vumBcuH%2Finstragram-channel.jpg?alt=media&#x26;token=774d6441-c7d0-4078-91fe-e7d08df2b966</a></td><td><a href="/getting-started/setup-channels/instagram.md">Instagram</a></td></tr><tr><td><strong>Viber Channel</strong></td><td>Install your Viber Channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FN33gqGA0AHZqjtiejhcE%2Fviber-channel.jpg?alt=media&#x26;token=30861c92-d629-42e7-88b6-82f6cea1d2e5">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FN33gqGA0AHZqjtiejhcE%2Fviber-channel.jpg?alt=media&#x26;token=30861c92-d629-42e7-88b6-82f6cea1d2e5</a></td><td><a href="/getting-started/setup-channels/viber-for-business.md">Viber for Business</a></td></tr><tr><td><strong>Telegram Channel</strong></td><td></td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FfqDc34doYN45gfhyYcBG%2Ftelegram.jpg?alt=media&#x26;token=9fa30ffb-b7ee-4b0d-a968-ac4d4bd184cc">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FfqDc34doYN45gfhyYcBG%2Ftelegram.jpg?alt=media&#x26;token=9fa30ffb-b7ee-4b0d-a968-ac4d4bd184cc</a></td><td><a href="/getting-started/setup-channels/telegram.md">Telegram</a></td></tr><tr><td><strong>In-App Chat (Web, Mobile)</strong></td><td>Install live chat widget on your website or mobile app</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FCXWQRaqmR7Ptanq9VenT%2FUntitled%20design%20(2).png?alt=media&#x26;token=3133ccbb-c755-4fe2-8d95-b90a6348e1ec">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FCXWQRaqmR7Ptanq9VenT%2FUntitled%20design%20(2).png?alt=media&#x26;token=3133ccbb-c755-4fe2-8d95-b90a6348e1ec</a></td><td><a href="/getting-started/setup-channels/live-chat.md">Live Chat</a></td></tr><tr><td><strong>WhatsApp Official Business (Meta)</strong></td><td>Install Meta Official WBA</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04</a></td><td><a href="/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta.md">WhatsApp Official Business Account (WABA by Meta)</a></td></tr><tr><td><strong>WhatsApp Mobile (QR Scan Device Link)</strong></td><td>Connect your existing whatsapp account (WhatsApp Personal (or) WhatsApp Business Mobile App)</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04</a></td><td><a href="/getting-started/setup-channels/whatsapp/whatsapp-mobile-qr-scan.md">WhatsApp Mobile (QR Scan)</a></td></tr><tr><td><strong>Lazada</strong></td><td>Install your Lazada shop</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F05VvuWyAxKXjZDUlg8H6%2Flazada.jpg?alt=media&#x26;token=873ae4d3-af40-4fb1-b0c3-af16db316693">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F05VvuWyAxKXjZDUlg8H6%2Flazada.jpg?alt=media&#x26;token=873ae4d3-af40-4fb1-b0c3-af16db316693</a></td><td><a href="/integrations/ecommerce-marketplace/lazada-integrations.md">Lazada Integrations</a></td></tr><tr><td><strong>Shopee</strong></td><td>Install your Shopee shop</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F4aeuVAaFOPuj2yvUDyP5%2Fshopee.jpg?alt=media&#x26;token=ea1b201a-197b-4180-8eb0-7ef3063e2346">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F4aeuVAaFOPuj2yvUDyP5%2Fshopee.jpg?alt=media&#x26;token=ea1b201a-197b-4180-8eb0-7ef3063e2346</a></td><td><a href="/integrations/ecommerce-marketplace/shopee-integrations.md">Shopee Integrations</a></td></tr><tr><td><strong>TikTok</strong></td><td>Install your TikTok Shop</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FSQhUL8cXv6dM8toW37hI%2Ftiktok.jpg?alt=media&#x26;token=3c3cc7cd-302f-49da-9ab5-7e50dc3e1429">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FSQhUL8cXv6dM8toW37hI%2Ftiktok.jpg?alt=media&#x26;token=3c3cc7cd-302f-49da-9ab5-7e50dc3e1429</a></td><td><a href="/getting-started/setup-channels/tiktok.md">TikTok</a></td></tr><tr><td><strong>Gmail</strong></td><td>Install Google Workspace</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FDb6sZd7ztl35NE5SrlvY%2FGmail.jpg?alt=media&#x26;token=01513e82-c70a-462d-ad36-4e0d6fc15a94">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FDb6sZd7ztl35NE5SrlvY%2FGmail.jpg?alt=media&#x26;token=01513e82-c70a-462d-ad36-4e0d6fc15a94</a></td><td><a href="/getting-started/setup-channels/emails.md">Emails</a></td></tr><tr><td><strong>Outlook</strong></td><td>Connect Microsoft 365</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FtchDdQl2m1O3ie8HKpUm%2Foutlook.jpg?alt=media&#x26;token=1a02a438-4bd5-4cd8-9493-63cd5244a470">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FtchDdQl2m1O3ie8HKpUm%2Foutlook.jpg?alt=media&#x26;token=1a02a438-4bd5-4cd8-9493-63cd5244a470</a></td><td><a href="/getting-started/setup-channels/emails/setup-email-channels.md">Setup Email Channels</a></td></tr><tr><td><strong>Telephony Channel</strong></td><td>Inbound and outbound call guides</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F9P9GkXcRrvsD2qV1WcGL%2Fphone-icon.jpg?alt=media&#x26;token=d0c08848-c02d-4cca-8ad0-e825252f514a">https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F9P9GkXcRrvsD2qV1WcGL%2Fphone-icon.jpg?alt=media&#x26;token=d0c08848-c02d-4cca-8ad0-e825252f514a</a></td><td><a href="/how-to-use/call.md">Call</a></td></tr></tbody></table>