# Welcome to klink.cloud

Welcome to klink.cloud documentation! Find guides and tutorials to help you set up and use our omnichannel communication platform effectively.

### What is klink.cloud <a href="#what-is-messagebird" id="what-is-messagebird"></a>

klink.cloud is a comprehensive Omnichannel Customer Engagement platform, empowering Sales and Customer Support Teams to seamlessly manage communication across diverse channels, including Telephony, Social Media, Ecommerce Marketplace, allowing for efficient communication workflows, personalized messaging, and real-time customer engagement.

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### Install Channel

Choose one of the popular channels below

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Facebook Messenger</strong></td><td>Install your first channel as Facebook Messenger</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FHL6q3WD4USjxkkYT8qzT%2FScreen%20Shot%202023-12-20%20at%2012.01.13%20AM.png?alt=media&#x26;token=7cb3300a-972f-4065-a433-845ea6d47c6f">Screen Shot 2023-12-20 at 12.01.13 AM.png</a></td><td><a href="../getting-started/setup-channels/facebook-messenger/connect-to-facebook-messenger">connect-to-facebook-messenger</a></td></tr><tr><td><strong>LINE Official Account</strong></td><td>Install your Line OA channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FWm0S7XAPqey9X2gQdMQc%2Fline-channel.jpg?alt=media&#x26;token=5f298611-f8b4-4e07-9d3a-5869a804a11d">line-channel.jpg</a></td><td><a href="../getting-started/setup-channels/line-oa">line-oa</a></td></tr><tr><td><strong>Instagram Channel</strong></td><td>Install your Instagram channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FO2bpFYJMlmEq5vumBcuH%2Finstragram-channel.jpg?alt=media&#x26;token=774d6441-c7d0-4078-91fe-e7d08df2b966">instragram-channel.jpg</a></td><td><a href="../getting-started/setup-channels/instagram">instagram</a></td></tr><tr><td><strong>Viber Channel</strong></td><td>Install your Viber Channel</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FN33gqGA0AHZqjtiejhcE%2Fviber-channel.jpg?alt=media&#x26;token=30861c92-d629-42e7-88b6-82f6cea1d2e5">viber-channel.jpg</a></td><td><a href="../getting-started/setup-channels/viber-for-business">viber-for-business</a></td></tr><tr><td><strong>Telegram Channel</strong></td><td></td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FfqDc34doYN45gfhyYcBG%2Ftelegram.jpg?alt=media&#x26;token=9fa30ffb-b7ee-4b0d-a968-ac4d4bd184cc">telegram.jpg</a></td><td><a href="../getting-started/setup-channels/telegram">telegram</a></td></tr><tr><td><strong>In-App Chat (Web, Mobile)</strong></td><td>Install live chat widget on your website or mobile app</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FCXWQRaqmR7Ptanq9VenT%2FUntitled%20design%20(2).png?alt=media&#x26;token=3133ccbb-c755-4fe2-8d95-b90a6348e1ec">Untitled design (2).png</a></td><td><a href="../getting-started/setup-channels/live-chat">live-chat</a></td></tr><tr><td><strong>WhatsApp Official Business (Meta)</strong></td><td>Install Meta Official WBA</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04">whatapp.jpg</a></td><td><a href="../getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta">whatsapp-official-business-account-waba-by-meta</a></td></tr><tr><td><strong>WhatsApp Mobile (QR Scan Device Link)</strong></td><td>Connect your existing whatsapp account (WhatsApp Personal (or) WhatsApp Business Mobile App)</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FefXJEjkXJriSCqV5aZ69%2Fwhatapp.jpg?alt=media&#x26;token=b22232d3-80aa-43c0-ae26-fc0a19237f04">whatapp.jpg</a></td><td><a href="../getting-started/setup-channels/whatsapp/whatsapp-mobile-qr-scan">whatsapp-mobile-qr-scan</a></td></tr><tr><td><strong>Lazada</strong></td><td>Install your Lazada shop</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F05VvuWyAxKXjZDUlg8H6%2Flazada.jpg?alt=media&#x26;token=873ae4d3-af40-4fb1-b0c3-af16db316693">lazada.jpg</a></td><td><a href="../integrations/ecommerce-marketplace/lazada-integrations">lazada-integrations</a></td></tr><tr><td><strong>Shopee</strong></td><td>Install your Shopee shop</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F4aeuVAaFOPuj2yvUDyP5%2Fshopee.jpg?alt=media&#x26;token=ea1b201a-197b-4180-8eb0-7ef3063e2346">shopee.jpg</a></td><td><a href="../integrations/ecommerce-marketplace/shopee-integrations">shopee-integrations</a></td></tr><tr><td><strong>Zoho Mail</strong></td><td>Install Zoho Mail</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FjxlASzyw9t3sW8xrhsDX%2Fzoho.jpg?alt=media&#x26;token=81a981c5-9594-4813-9394-f8d83985c36e">zoho.jpg</a></td><td></td></tr><tr><td><strong>Gmail</strong></td><td>Install Google Workspace</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FDb6sZd7ztl35NE5SrlvY%2FGmail.jpg?alt=media&#x26;token=01513e82-c70a-462d-ad36-4e0d6fc15a94">Gmail.jpg</a></td><td><a href="../getting-started/setup-channels/emails">emails</a></td></tr><tr><td><strong>Outlook</strong></td><td>Connect Microsoft 365</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FtchDdQl2m1O3ie8HKpUm%2Foutlook.jpg?alt=media&#x26;token=1a02a438-4bd5-4cd8-9493-63cd5244a470">outlook.jpg</a></td><td></td></tr><tr><td><strong>Telephony Channel</strong></td><td>[Contact Support]</td><td></td><td><a href="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2F9P9GkXcRrvsD2qV1WcGL%2Fphone-icon.jpg?alt=media&#x26;token=d0c08848-c02d-4cca-8ad0-e825252f514a">phone-icon.jpg</a></td><td></td></tr></tbody></table>