# Ticket Dashboard

### Ticket Analytics Report

The summary of tickets will show in this dashboard

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FGEllVLOWjrL3wEEFJ4mf%2FScreen%20Shot%202023-12-21%20at%208.05.36%20PM.png?alt=media&#x26;token=80775afc-45f0-4bbc-909f-3a2574d2d450" alt=""><figcaption><p>Example of Ticket Dashboard</p></figcaption></figure>

### Long Duration Tickets

If tickets are pending and taking long time to resolve, it will show in this dashboard

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2Fo6rK7iZKCeJHAAQtLSCK%2FScreen%20Shot%202023-12-21%20at%208.06.45%20PM.png?alt=media&#x26;token=9ca8d05b-43d1-4c0a-b829-8127d3906643" alt="" width="375"><figcaption><p>Example of Long Duration Tickets</p></figcaption></figure>

### Ticket Tags

Categories & Topics of tickets will show in this dashboard

<figure><img src="https://420146782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqqwHJh6YA4uvzfFRLnoR%2Fuploads%2FnC3ZQ0g5wTQpRWfxII3J%2FScreen%20Shot%202024-06-13%20at%2012.47.35.png?alt=media&#x26;token=3ac27d3f-425b-4828-a5ac-9d5809473381" alt=""><figcaption></figcaption></figure>