# New Features & Enhancements

#### 📢 May 2024 Release Notes

**🚀 New Features & Enhancements**

1. **Add Line UID in Contacts**: Now you can add Line UID to your contact profiles for better identification.
2. **CX Logs Enhancements**:
   * Added closed date and time.
   * First response date and timestamp tooltips.
   * Resolution date and timestamp tooltips.
3. **Chat History**: View the entire chat history by scrolling with a command.
4. **Inbox Page**:
   * Search by "Case ID".
   * Filter by status.
   * Display "Case ID" text in "Started On..." and "Closed by...".
5. **Supervisor Functions**: Supervisors can now change the status of cases.
6. **Message Module**:
   * Added "Close" button for Send Tagged Message chatroom.
   * Fixed duplicate chatroom issue in Messenger.
7. **Mail Module**:
   * Added previous "To", "From", "Cc" & "Bcc" email addresses for Reply and Reply All.
   * Fixed issues with the send button for Reply, Reply All, and Forward.
   * Improved email integration and display.
   * Added mail under Inbox for incoming emails.
   * Added deleted channel list for email channels.
   * Enhanced email screen visibility and functionality.

**🐛 Bug Fixes**

1. **Mail Module**:
   * Fixed issues with receiving incoming mail.
   * Resolved blocker bugs preventing the email screen from showing on UAT/QA tenants.
   * Fixed duplication of emails in "To" and "CC" fields.
   * Ensured BCC email addresses are shown in Participants for incoming mail.
2. **Contact Module**: Fixed retrieval of contact customized fields data type (Date, Select).
3. **Message Module**: Fixed the display of the Close button in Message channels.<br>

**🔧 Technical Updates**

1. **Facebook Integration**:
   * Real-time hooks for created/updated/deleted comments.
   * Improved handling of Facebook comments and posts.
   * Enhanced agent capabilities for managing Facebook comments.


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