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Microsoft Email Integration - Admin Consent Guide

Quick guide for IT admins to approve Microsoft email integration when users see "Need admin approval" error in klink.cloud.

What's Happening?

When connecting Microsoft email accounts to klink.cloud, users may see "Need admin approval" message. This means your IT admin must grant permission first.

Quick Fix (Choose One)

Option 1: Via K-LINK (Easiest)

  1. Sign in to app.klink.cloud with any user account

  2. Go to Settings > Message Integration > Email

  3. Click "Connect with Microsoft"

  4. Sign in with admin account (not regular user)

  5. Click "Accept" to approve

✅ Done! All users can now connect their emails.

Option 2: Via Azure Portal

  1. Sign in to portal.azure.com with admin account

  2. Go to Azure Active Directory > Enterprise Applications

  3. Search for "Unipile"

  4. Click Permissions > "Grant admin consent"

  5. Click "Accept"

Technical Details

  • Integration Provider: Unipile (Microsoft verified partner)

  • App Name: UNIPILE

  • Redirect URL: https://api19.unipile.com:14915/api/v1/hosted/microsoft_auth_request_callback

  • Required Permissions: Mail.Read, Mail.Send, Mail.ReadWrite, User.Read

FAQ

Is this safe? Yes. Uses Microsoft's OAuth 2.0 standard. Unipile is a verified Microsoft partner.

What data is accessed? Only emails and basic profile info. No access to OneDrive, Teams, or calendars.

Can we revoke access? Yes, anytime via Azure Portal > Enterprise Applications > Delete Unipile.

Still having issues? Contact: support@klink.cloud or Chat with us within your account

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