> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/settings/custom-widgets.md).

# Custom widgets

Embed an external tool or page inside klink.cloud next to contacts, tickets, or the Inbox.

## What it is

A **custom widget** loads an external URL in a chosen position in the app (for example Contact detail or Inbox detail). Use it to surface a CRM, knowledge base, or internal tool without leaving klink.cloud.

## Create a widget

1. Go to **Settings, then Custom Widgets, then Create widget**.
2. Choose **Iframe** or **Custom**, add a name and the **URL**.
3. Pick a **Position**: Contact detail, Ticket detail, Menu, Contact profile, or Inbox detail.
4. For **Custom** type, set Method (GET/POST) and Headers. Optionally select which contact or ticket fields to pass.
5. Save.

{% hint style="warning" %}
The URL cannot be a klink.cloud app address. Point the widget at an external HTTPS page or tool.
{% endhint %}

## Related pages

* Members, roles, and permissions
* Contact Custom Fields
* [Webhook Integration Guide](/integrations/webhook-integration-guide.md)