# klink.cloud - Product User Manual ## klink.cloud - Product User Manual - [Welcome to klink.cloud](https://docs.klink.cloud/overview/welcome-to-klink.cloud.md) - [Glossary](https://docs.klink.cloud/getting-started/glossary.md) - [Setup Channels](https://docs.klink.cloud/getting-started/setup-channels.md) - [Live Chat](https://docs.klink.cloud/getting-started/setup-channels/live-chat.md): How to Install Web Chat Widget on Your Website or Mobile App - [Live Chat on Shopify Store](https://docs.klink.cloud/getting-started/setup-channels/live-chat/live-chat-on-shopify-store.md): This guide will walk you through the steps to install the AI Agent Live Chat widget into your Shopify store using a simple JavaScript code snippet. - [In‑App Chat for Mobile App](https://docs.klink.cloud/getting-started/setup-channels/live-chat/in-app-chat-for-mobile-app.md) - [Live Chat on WordPress](https://docs.klink.cloud/getting-started/setup-channels/live-chat/live-chat-on-wordpress.md) - [Chat Widget - Custom Buttons & Programmatic Control](https://docs.klink.cloud/getting-started/setup-channels/live-chat/chat-widget-custom-buttons-and-programmatic-control.md): Embed the klink.cloud chat widget on your site, hide the default launcher, and open chat from your own buttons or events. - [Chat Widget - SDK Versions & URLs](https://docs.klink.cloud/getting-started/setup-channels/live-chat/chat-widget-sdk-versions-and-urls.md): Choose how your website or app receives updates to the klink.cloud chat widget: automatically, or only when you decide to upgrade. - [Identity Verification (Secure User Login)](https://docs.klink.cloud/getting-started/setup-channels/live-chat/identity-verification-secure-user-login.md) - [Agent Reply Notifications (Webhook)](https://docs.klink.cloud/getting-started/setup-channels/live-chat/agent-reply-notifications-webhook.md) - [Facebook Messenger](https://docs.klink.cloud/getting-started/setup-channels/facebook-messenger.md) - [Connect to Facebook Messenger](https://docs.klink.cloud/getting-started/setup-channels/facebook-messenger/connect-to-facebook-messenger.md) - [Primary Routing Setup (Facebook & Instagram)](https://docs.klink.cloud/getting-started/setup-channels/facebook-messenger/primary-routing-setup-facebook-and-instagram.md) - [Facebook Feed](https://docs.klink.cloud/getting-started/setup-channels/facebook-feed.md) - [Connect to Facebook Feed](https://docs.klink.cloud/getting-started/setup-channels/facebook-feed/connect-to-facebook-feed.md) - [Primary Routing Setup (Facebook & Instagram)](https://docs.klink.cloud/getting-started/setup-channels/facebook-feed/primary-routing-setup-facebook-and-instagram.md) - [WhatsApp](https://docs.klink.cloud/getting-started/setup-channels/whatsapp.md) - [WhatsApp Mobile (QR Scan)](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-mobile-qr-scan.md): This tutorial will guide you how to connect your Whatsapp Mobile channel. - [WhatsApp Official Business Account (WABA by Meta)](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta.md): This tutorial will guide you how to connect your Whatsapp Official Business Account. - [WhatsApp Business Account Profile Update Guide](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta/whatsapp-business-account-profile-update-guide.md): Quick guide to updating your WhatsApp Business profile picture, description, and business information via Meta Business Suite. - [How to Delete a Number (Meta Business Manager)](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta/how-to-delete-a-number-meta-business-manager.md) - [Troubleshooting: WhatsApp Business Account Stuck in "Waiting for Approval"](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta/troubleshooting-whatsapp-business-account-stuck-in-waiting-for-approval.md) - [WhatsApp Official Business Account (Blue Badge)](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta/whatsapp-official-business-account-blue-badge.md): The Official Business Account (OBA) displays a blue verification badge next to your business name in WhatsApp conversations, confirming your brand's authenticity. - [πŸ“± How to Migrate an Existing WhatsApp Number to WhatsApp Official Business API (WABA)](https://docs.klink.cloud/getting-started/setup-channels/whatsapp/whatsapp-official-business-account-waba-by-meta/how-to-migrate-an-existing-whatsapp-number-to-whatsapp-official-business-api-waba.md): This guide explains how to migrate a phone number that is currently active on WhatsApp Personal or WhatsApp Business App (mobile) to the WhatsApp Official Business API (WABA) - [LINE OA](https://docs.klink.cloud/getting-started/setup-channels/line-oa.md) - [Get Channel Secret and Channel Access Token](https://docs.klink.cloud/getting-started/setup-channels/line-oa/get-channel-secret-and-channel-access-token.md) - [Connect to LINE OA](https://docs.klink.cloud/getting-started/setup-channels/line-oa/connect-to-line-oa.md): This tutorial will guide you how to connect your existing LINE OA - [Enable Group Chat](https://docs.klink.cloud/getting-started/setup-channels/line-oa/enable-group-chat.md): This tutorial will guide you how to enable the Group Chat feature for your LINE Official Account. - [Instagram](https://docs.klink.cloud/getting-started/setup-channels/instagram.md) - [Instagram Messages Not Showing Up? Here's How to Fix It](https://docs.klink.cloud/getting-started/setup-channels/instagram/instagram-messages-not-showing-up-heres-how-to-fix-it.md): Instagram messages not showing up in klink.cloud? Your account may need to be switched to Professional and linked to a Facebook Page. - [Viber for Business](https://docs.klink.cloud/getting-started/setup-channels/viber-for-business.md): This tutorial will guide you how to connect your Viber channel - [Emails](https://docs.klink.cloud/getting-started/setup-channels/emails.md) - [Setup Email Channels](https://docs.klink.cloud/getting-started/setup-channels/emails/setup-email-channels.md): klink.cloud supports email integration through multiple providers, allowing you to manage customer emails directly within the platform. - [Using email](https://docs.klink.cloud/getting-started/setup-channels/emails/using-email.md): Compose, reply, and internal notes on email conversations in klink.cloud. - [Microsoft Email Integration - Admin Consent Guide](https://docs.klink.cloud/getting-started/setup-channels/emails/microsoft-email-integration-admin-consent-guide.md): Quick guide for IT admins to approve Microsoft email integration when users see "Need admin approval" error in klink.cloud. - [SMS](https://docs.klink.cloud/getting-started/setup-channels/sms.md) - [Vonage SMS Integration Guide](https://docs.klink.cloud/getting-started/setup-channels/sms/vonage-sms-integration-guide.md) - [Telegram](https://docs.klink.cloud/getting-started/setup-channels/telegram.md): This tutorial will guide you how to connect your Telegram channel. - [How to setup Telegram Business Account](https://docs.klink.cloud/getting-started/setup-channels/telegram/how-to-setup-telegram-business-account.md) - [Custom Channel](https://docs.klink.cloud/getting-started/setup-channels/custom-channel.md) - [Zendesk](https://docs.klink.cloud/getting-started/setup-channels/zendesk.md): Connect Zendesk to klink.cloud and reply with AI Agent. - [TikTok](https://docs.klink.cloud/getting-started/setup-channels/tiktok.md): Connect with TikTok Shop Chat Inbox and streamline customer communications - [Call](https://docs.klink.cloud/how-to-use/call.md) - [Inbound Call Handling](https://docs.klink.cloud/how-to-use/call/inbound-call-handling.md) - [How to Enable Inbound Call Notifications](https://docs.klink.cloud/how-to-use/call/inbound-call-handling/how-to-enable-inbound-call-notifications.md): Enable browser notifications to receive instant alerts for inbound calls, even when klink.cloud is running in the background - [Inbound Call Queue Groups](https://docs.klink.cloud/how-to-use/call/inbound-call-handling/inbound-call-queue-groups.md) - [Outbound Call Handling](https://docs.klink.cloud/how-to-use/call/outbound-call-handling.md) - [Call Campaign](https://docs.klink.cloud/how-to-use/call/call-campaign.md): Call Campaign lets you upload a list of leads and dial them automatically, one after another, instead of calling each contact by hand - [Follow up on abandoned calls with Callbacks](https://docs.klink.cloud/how-to-use/call/follow-up-on-abandoned-calls-with-callbacks.md) - [Chat](https://docs.klink.cloud/how-to-use/chat.md) - [Inbox, Custom Views, and an agent day](https://docs.klink.cloud/how-to-use/chat/inbox-custom-views-and-an-agent-day.md) - [Snippets](https://docs.klink.cloud/how-to-use/chat/snippets.md) - [Inbound Chat Handling](https://docs.klink.cloud/how-to-use/chat/inbound-chat-handling.md) - [Outbound Chat Handling](https://docs.klink.cloud/how-to-use/chat/outbound-chat-handling.md) - [Facebook Feed Handling](https://docs.klink.cloud/how-to-use/chat/facebook-feed-handling.md) - [Tickets](https://docs.klink.cloud/how-to-use/tickets.md) - [Create a Ticket](https://docs.klink.cloud/how-to-use/tickets/create-a-ticket.md): This tutorial will show how to manage tickets from start to finish - [Assign / Transfer Ticket](https://docs.klink.cloud/how-to-use/tickets/assign-transfer-ticket.md): This tutorial will show you how to transfer / assign tickets to other team members - [Contact](https://docs.klink.cloud/how-to-use/contact.md) - [How to Import Leads / Contacts](https://docs.klink.cloud/how-to-use/contact/how-to-import-leads-contacts.md): This tutorial will show how to import Contacts with CSV , Excel Files - [Contact Custom Fields](https://docs.klink.cloud/how-to-use/contact/contact-custom-fields.md): This tutorial will guide you how to setup & organize your customer profiles - [Individual Contacts](https://docs.klink.cloud/how-to-use/contact/individual-contacts.md): This tutorial will guide you how to manage & organize your contacts - [Company Contacts](https://docs.klink.cloud/how-to-use/contact/company-contacts.md): This tutorial will guide you how to manage company contacts - [Import / Export CSV](https://docs.klink.cloud/how-to-use/contact/import-export-csv.md): This tutorial will guide how to Import / Export Individual Contacts with CSV File - [Settings](https://docs.klink.cloud/settings.md) - [Members, roles, and permissions](https://docs.klink.cloud/settings/members-roles-and-permissions.md) - [Dispositions and wrap-up](https://docs.klink.cloud/settings/dispositions-and-wrap-up.md) - [Business hours and SLA](https://docs.klink.cloud/settings/business-hours-and-sla.md) - [Custom fields](https://docs.klink.cloud/settings/custom-fields.md) - [Tags and categories](https://docs.klink.cloud/settings/tags-and-categories.md) - [CSAT setup](https://docs.klink.cloud/settings/csat-setup.md) - [Plans, billing, and usage](https://docs.klink.cloud/settings/plans-billing-and-usage.md) - [Profile and 2FA](https://docs.klink.cloud/settings/profile-and-2fa.md) - [Webhooks and API tokens](https://docs.klink.cloud/settings/webhooks-and-api-tokens.md) - [General settings](https://docs.klink.cloud/settings/general-settings.md) - [Multi Tab Call](https://docs.klink.cloud/settings/general-settings/multi-tab-call.md): Turn on Multi-tab call support so agents can answer and handle calls from any klink.cloud browser tab. - [Custom widgets](https://docs.klink.cloud/settings/custom-widgets.md) - [Workflow Automation](https://docs.klink.cloud/advanced-setup/workflow-automation.md) - [Recipe: Route new chats to a queue](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-route-new-chats-to-a-queue.md) - [Recipe: Let Kai answer first](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-let-kai-answer-first.md) - [Recipe: After-hours auto-reply](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-after-hours-auto-reply.md) - [Recipe: Sentiment and CSAT on close](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-sentiment-and-csat-on-close.md) - [Recipe: Silent customer nudge](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-silent-customer-nudge.md) - [Recipe: One-click wrap-up](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-one-click-wrap-up.md) - [Recipe: Auto Case Log](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-auto-case-log.md) - [Recipe: AI conversation summary comment](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-ai-conversation-summary-comment.md) - [Recipe: Create Ticket](https://docs.klink.cloud/advanced-setup/workflow-automation/recipe-create-ticket.md) - [AI CSAT Scoring Workflow](https://docs.klink.cloud/advanced-setup/workflow-automation/ai-csat-scoring-workflow.md) - [Manual Workflows Shortcut](https://docs.klink.cloud/advanced-setup/workflow-automation/manual-workflows-shortcut.md) - [Queues](https://docs.klink.cloud/advanced-setup/queues.md) - [End-to-end setup](https://docs.klink.cloud/advanced-setup/queues/end-to-end-setup.md) - [Visibility](https://docs.klink.cloud/advanced-setup/queues/visibility.md) - [SLA Targets](https://docs.klink.cloud/advanced-setup/sla-targets.md) - [How to setup AI Agent (Step by Step Guide)](https://docs.klink.cloud/kai-ai-agent-chat/how-to-setup-ai-agent-step-by-step-guide.md) - [Wait Timer & Follow-Up Setup](https://docs.klink.cloud/kai-ai-agent-chat/how-to-setup-ai-agent-step-by-step-guide/wait-timer-and-follow-up-setup.md) - [Knowledge base](https://docs.klink.cloud/kai-ai-agent-chat/knowledge-base.md): Build and train the knowledge base that powers Kai (and AI Copilot). - [Vector Stores and File Search](https://docs.klink.cloud/kai-ai-agent-chat/vector-stores-and-file-search.md): Upload your own files, connect them to Kai with File Search, and write instructions that make Kai answer from them. - [AI Agent Tools & Actions](https://docs.klink.cloud/kai-ai-agent-chat/ai-agent-tools-and-actions.md): Connect your AI Agents to external systems via webhooks, automate workflows, and execute tasks across CRMs, email, calendars, and thousands of third-party tools. - [Agentic Workflow Guide](https://docs.klink.cloud/kai-ai-agent-chat/agentic-workflow-guide.md) - [Multi-Language AI Agent Setup Guide](https://docs.klink.cloud/kai-ai-agent-chat/agentic-workflow-guide/multi-language-ai-agent-setup-guide.md) - [Prompt Instruction Examples](https://docs.klink.cloud/kai-ai-agent-chat/prompt-instruction-examples.md) - [Creating a Voice AI Agent](https://docs.klink.cloud/kai-ai-agent-voice/creating-a-voice-ai-agent.md): Build a voice AI agent that answers calls and handles tasks like taking restaurant reservations β€” in under 5 minutes - [Reporting](https://docs.klink.cloud/dashboard-and-reports/reporting.md) - [CDR](https://docs.klink.cloud/dashboard-and-reports/reporting/cdr.md): The Call Detail Record (CDR) feature provides information about calls over klink.cloud platform - [Recording](https://docs.klink.cloud/dashboard-and-reports/reporting/recording.md): You can search all call recording audio files here - [Call Reports](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports.md): klink.cloud provides intuitive visual call reports, which allow you to check call statistics of different objects, such as extensions, trunks, queues, ring groups, etc. This topic describes category o - [Agent Call Statistics](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/agent-call-statistics.md) - [Agent Call Activity](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/agent-call-activity.md) - [Trunk Activity](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/trunk-activity.md) - [Queue AVG Waiting & Talking Time](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/queue-avg-waiting-and-talking-time.md) - [Queue Performance](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/queue-performance.md) - [Agent Missed Call Activity](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/agent-missed-call-activity.md) - [Agent Call Summary](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/agent-call-summary.md) - [Satisfaction Survey](https://docs.klink.cloud/dashboard-and-reports/reporting/call-reports/satisfaction-survey.md) - [Agent Status Report](https://docs.klink.cloud/dashboard-and-reports/reporting/agent-status-report.md) - [CX Log](https://docs.klink.cloud/dashboard-and-reports/reporting/cx-log.md) - [Analytics Dashboard](https://docs.klink.cloud/dashboard-and-reports/analytics-dashboard.md) - [Call Dashboard](https://docs.klink.cloud/dashboard-and-reports/analytics-dashboard/call-dashboard.md): This guide explain about how our Call Analytics works! - [Chat Dashboard](https://docs.klink.cloud/dashboard-and-reports/analytics-dashboard/chat-dashboard.md): This guide explain about how our Chat Analytics Dashboard works! - [AI Dashboard](https://docs.klink.cloud/dashboard-and-reports/analytics-dashboard/ai-dashboard.md) - [Ticket Dashboard](https://docs.klink.cloud/dashboard-and-reports/analytics-dashboard/ticket-dashboard.md): This guide explain about how our Ticket Analytics Dashboard works! - [Webhook Integration Guide](https://docs.klink.cloud/integrations/webhook-integration-guide.md) - [Slack Notification Setup](https://docs.klink.cloud/integrations/webhook-integration-guide/slack-notification-setup.md): Get real-time notifications from klink.cloud in your Slack channel - [Google Chat Notification Setup](https://docs.klink.cloud/integrations/webhook-integration-guide/google-chat-notification-setup.md): Get real-time notifications from klink.cloud in your Google Chat space. - [Ecommerce Marketplace](https://docs.klink.cloud/integrations/ecommerce-marketplace.md) - [Shopee Integrations](https://docs.klink.cloud/integrations/ecommerce-marketplace/shopee-integrations.md): Connect Shopee Store Chat Inbox and streamline customer communications - [Lazada Integrations](https://docs.klink.cloud/integrations/ecommerce-marketplace/lazada-integrations.md): Connect Lazada Store Chat Inbox and streamline customer communications - [Third Party Apps Integrations](https://docs.klink.cloud/integrations/third-party-apps-integrations.md) - [Salesforce CRM Integration](https://docs.klink.cloud/integrations/third-party-apps-integrations/salesforce-crm-integration.md): klink.cloud integrate with Salesforce CRM, sync Salesforce Contacts, Logged Phone Calls, Chat & More - [Single Sign-On (SSO)](https://docs.klink.cloud/integrations/single-sign-on-sso.md): Let your team sign in to klink.cloud through your company identity provider using OpenID Connect - [Voice SDK: Click to Call From Any App](https://docs.klink.cloud/integrations/voice-sdk-click-to-call-from-any-app.md): The K-LINK Voice SDK (@klink.cloud/call-sdk) lets you place and receive real phone calls from inside your own web application, using your klink.cloud telephony extension. - [Changelog](https://docs.klink.cloud/product-updates/changelog.md) - [Features Road Map](https://docs.klink.cloud/general-docs/features-road-map.md): Below features are we are currently working on it. If you have any features ideas, please let us know. - [Release Notes](https://docs.klink.cloud/general-docs/release-notes.md) - [Chat Room Folder Enhancements](https://docs.klink.cloud/general-docs/release-notes/chat-room-folder-enhancements.md) - [Enable/Disable Auto-Assign Toggle in Queue Settings](https://docs.klink.cloud/general-docs/release-notes/enable-disable-auto-assign-toggle-in-queue-settings.md) - [Agent Takeover Bot Chat Room](https://docs.klink.cloud/general-docs/release-notes/agent-takeover-bot-chat-room.md) - [Workflow Automation - New Action "Send Message"](https://docs.klink.cloud/general-docs/release-notes/workflow-automation-new-action-send-message.md) - [Enhancement of Hold Function](https://docs.klink.cloud/general-docs/release-notes/enhancement-of-hold-function.md) - [Workflow Automation Rule](https://docs.klink.cloud/general-docs/release-notes/workflow-automation-rule.md) - [Non-Voice Analytics Dashboard](https://docs.klink.cloud/general-docs/release-notes/non-voice-analytics-dashboard.md) - [WhatsApp Mobile Integration](https://docs.klink.cloud/general-docs/release-notes/whatsapp-mobile-integration.md) - [Telegram Group Chat Integration for Inbox Module](https://docs.klink.cloud/general-docs/release-notes/telegram-group-chat-integration-for-inbox-module.md) - [Business Portfolio Integration - Facebook Feed](https://docs.klink.cloud/general-docs/release-notes/business-portfolio-integration-facebook-feed.md) - [Call Recording Pause and Resume Feature](https://docs.klink.cloud/general-docs/release-notes/call-recording-pause-and-resume-feature.md) - [Advanced Hold Functionality for Efficient Conversation Management](https://docs.klink.cloud/general-docs/release-notes/advanced-hold-functionality-for-efficient-conversation-management.md) - [Viber 24-Hour Response Timer](https://docs.klink.cloud/general-docs/release-notes/viber-24-hour-response-timer.md) - [Enhanced Queue Settings and Workflow Automation Controls](https://docs.klink.cloud/general-docs/release-notes/enhanced-queue-settings-and-workflow-automation-controls.md) - [Telegram Business Integration](https://docs.klink.cloud/general-docs/release-notes/telegram-business-integration.md) - [Multi-Tab Call Support](https://docs.klink.cloud/general-docs/release-notes/multi-tab-call-support.md) - [Business Portfolio- (Meta) Messenger Integration](https://docs.klink.cloud/general-docs/release-notes/business-portfolio-meta-messenger-integration.md) - [Mail Integration Enhancement and Telegram Integration](https://docs.klink.cloud/general-docs/release-notes/mail-integration-enhancement-and-telegram-integration.md) - [Facebook Feed Enhancement](https://docs.klink.cloud/general-docs/release-notes/facebook-feed-enhancement.md) - [Outlook Email Integration Enhancement (Beta)](https://docs.klink.cloud/general-docs/release-notes/outlook-email-integration-enhancement-beta.md) - [Queue Setting (Beta)](https://docs.klink.cloud/general-docs/release-notes/queue-setting-beta.md) - [Permission Enhancements and Multiple Assigns](https://docs.klink.cloud/general-docs/release-notes/permission-enhancements-and-multiple-assigns.md) - [CX Logs Enhancement](https://docs.klink.cloud/general-docs/release-notes/cx-logs-enhancement.md) - [SMS In-bound Beta Version, SMS Integration Setting](https://docs.klink.cloud/general-docs/release-notes/sms-in-bound-beta-version-sms-integration-setting.md) - [Facebook Feed Integration (Beta)](https://docs.klink.cloud/general-docs/release-notes/facebook-feed-integration-beta.md) - [SLA Setting and Business Hour Functionalities](https://docs.klink.cloud/general-docs/release-notes/sla-setting-and-business-hour-functionalities.md) - [Wrap Up Form Features and Enhancements](https://docs.klink.cloud/general-docs/release-notes/wrap-up-form-features-and-enhancements.md) - [New Features & Enhancements](https://docs.klink.cloud/general-docs/release-notes/new-features-and-enhancements.md) - [New Features and Improvement](https://docs.klink.cloud/general-docs/release-notes/new-features-and-improvement.md) - [New Features and Major Bug Fixes](https://docs.klink.cloud/general-docs/release-notes/new-features-and-major-bug-fixes.md) - [Sidebar Menu UI/UX Enhancement](https://docs.klink.cloud/general-docs/release-notes/sidebar-menu-ui-ux-enhancement.md) - [FAQ](https://docs.klink.cloud/general-docs/faq.md): Here are general questions and answers most of our users asked. If you don't find answers, reach out to our team and we are happy to assist you - [πŸ”Š Troubleshooting: No Sound Notification from Chat or Call](https://docs.klink.cloud/general-docs/faq/troubleshooting-no-sound-notification-from-chat-or-call.md) - [How to Stop Receiving Calls After Logging Out – klink.cloud Agent Guide](https://docs.klink.cloud/general-docs/faq/how-to-stop-receiving-calls-after-logging-out-klink.cloud-agent-guide.md) - [Error messages explained](https://docs.klink.cloud/general-docs/faq/error-messages-explained.md): What common klink.cloud error messages mean and what to do next. - [Infrastructure Requirements for Private Cloud Deployment](https://docs.klink.cloud/general-docs/infrastructure-requirements-for-private-cloud-deployment.md) - [πŸ“ž Bring Your Own Carrier (BYOC)](https://docs.klink.cloud/general-docs/bring-your-own-carrier-byoc.md) - [Service Level Agreement (SLA)](https://docs.klink.cloud/service-level-agreement-sla.md) - [Backup & Disaster Recovery (DR) Policy](https://docs.klink.cloud/backup-and-disaster-recovery-dr-policy.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation This site has an agentic ask interface you may use to query the documentation dynamically by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.klink.cloud/index.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.