# How to use

- [Call](/how-to-use/call.md)
- [Inbound Call Handling](/how-to-use/call/inbound-call-handling.md)
- [How to Enable Inbound Call Notifications](/how-to-use/call/inbound-call-handling/how-to-enable-inbound-call-notifications.md): Enable browser notifications to receive instant alerts for inbound calls, even when klink.cloud is running in the background
- [Inbound Call Queue Groups](/how-to-use/call/inbound-call-handling/inbound-call-queue-groups.md)
- [Outbound Call Handling](/how-to-use/call/outbound-call-handling.md)
- [Chat](/how-to-use/chat.md)
- [Inbound Chat Handling](/how-to-use/chat/inbound-chat-handling.md)
- [Outbound Chat Handling](/how-to-use/chat/outbound-chat-handling.md)
- [Facebook Feed Handling](/how-to-use/chat/facebook-feed-handling.md)
- [Tickets](/how-to-use/tickets.md)
- [Create a Ticket](/how-to-use/tickets/create-a-ticket.md): This tutorial will show how to manage tickets from start to finish
- [Assign / Transfer Ticket](/how-to-use/tickets/assign-transfer-ticket.md): This tutorial will show you how to transfer / assign tickets to other team members
- [Contact](/how-to-use/contact.md)
- [How to Import Leads / Contacts](/how-to-use/contact/how-to-import-leads-contacts.md): This tutorial will show how to import Contacts with CSV , Excel Files
- [Contact Custom Fields](/how-to-use/contact/contact-custom-fields.md): This tutorial will guide you how to setup & organize your customer profiles
- [Individual Contacts](/how-to-use/contact/individual-contacts.md): This tutorial will guide you how to manage & organize your contacts
- [Company Contacts](/how-to-use/contact/company-contacts.md): This tutorial will guide you how to manage company contacts
- [Import / Export CSV](/how-to-use/contact/import-export-csv.md): This tutorial will guide how to Import / Export Individual Contacts with CSV File