> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/how-to-use.md).

# How to use

- [Call](https://docs.klink.cloud/how-to-use/call.md)
- [Inbound Call Handling](https://docs.klink.cloud/how-to-use/call/inbound-call-handling.md)
- [How to Enable Inbound Call Notifications](https://docs.klink.cloud/how-to-use/call/inbound-call-handling/how-to-enable-inbound-call-notifications.md): Enable browser notifications to receive instant alerts for inbound calls, even when klink.cloud is running in the background
- [Inbound Call Queue Groups](https://docs.klink.cloud/how-to-use/call/inbound-call-handling/inbound-call-queue-groups.md)
- [Outbound Call Handling](https://docs.klink.cloud/how-to-use/call/outbound-call-handling.md)
- [Chat](https://docs.klink.cloud/how-to-use/chat.md)
- [Inbound Chat Handling](https://docs.klink.cloud/how-to-use/chat/inbound-chat-handling.md)
- [Outbound Chat Handling](https://docs.klink.cloud/how-to-use/chat/outbound-chat-handling.md)
- [Facebook Feed Handling](https://docs.klink.cloud/how-to-use/chat/facebook-feed-handling.md)
- [Tickets](https://docs.klink.cloud/how-to-use/tickets.md)
- [Create a Ticket](https://docs.klink.cloud/how-to-use/tickets/create-a-ticket.md): This tutorial will show how to manage tickets from start to finish
- [Assign / Transfer Ticket](https://docs.klink.cloud/how-to-use/tickets/assign-transfer-ticket.md): This tutorial will show you how to transfer / assign tickets to other team members
- [Contact](https://docs.klink.cloud/how-to-use/contact.md)
- [How to Import Leads / Contacts](https://docs.klink.cloud/how-to-use/contact/how-to-import-leads-contacts.md): This tutorial will show how to import Contacts with CSV , Excel Files
- [Contact Custom Fields](https://docs.klink.cloud/how-to-use/contact/contact-custom-fields.md): This tutorial will guide you how to setup & organize your customer profiles
- [Individual Contacts](https://docs.klink.cloud/how-to-use/contact/individual-contacts.md): This tutorial will guide you how to manage & organize your contacts
- [Company Contacts](https://docs.klink.cloud/how-to-use/contact/company-contacts.md): This tutorial will guide you how to manage company contacts
- [Import / Export CSV](https://docs.klink.cloud/how-to-use/contact/import-export-csv.md): This tutorial will guide how to Import / Export Individual Contacts with CSV File


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.klink.cloud/how-to-use.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.