> For the complete documentation index, see [llms.txt](https://docs.klink.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.klink.cloud/general-docs.md).

# General Docs

- [Features Road Map](https://docs.klink.cloud/general-docs/features-road-map.md): Below features are we are currently working on it. If you have any features ideas, please let us know.
- [Release Notes](https://docs.klink.cloud/general-docs/release-notes.md)
- [Chat Room Folder Enhancements](https://docs.klink.cloud/general-docs/release-notes/chat-room-folder-enhancements.md)
- [Enable/Disable Auto-Assign Toggle in Queue Settings](https://docs.klink.cloud/general-docs/release-notes/enable-disable-auto-assign-toggle-in-queue-settings.md)
- [Agent Takeover Bot Chat Room](https://docs.klink.cloud/general-docs/release-notes/agent-takeover-bot-chat-room.md)
- [Workflow Automation - New Action "Send Message"](https://docs.klink.cloud/general-docs/release-notes/workflow-automation-new-action-send-message.md)
- [Enhancement of Hold Function](https://docs.klink.cloud/general-docs/release-notes/enhancement-of-hold-function.md)
- [Workflow Automation Rule](https://docs.klink.cloud/general-docs/release-notes/workflow-automation-rule.md)
- [Non-Voice Analytics Dashboard](https://docs.klink.cloud/general-docs/release-notes/non-voice-analytics-dashboard.md)
- [WhatsApp Mobile Integration](https://docs.klink.cloud/general-docs/release-notes/whatsapp-mobile-integration.md)
- [Telegram Group Chat Integration for Inbox Module](https://docs.klink.cloud/general-docs/release-notes/telegram-group-chat-integration-for-inbox-module.md)
- [Business Portfolio Integration - Facebook Feed](https://docs.klink.cloud/general-docs/release-notes/business-portfolio-integration-facebook-feed.md)
- [Call Recording Pause and Resume Feature](https://docs.klink.cloud/general-docs/release-notes/call-recording-pause-and-resume-feature.md)
- [Advanced Hold Functionality for Efficient Conversation Management](https://docs.klink.cloud/general-docs/release-notes/advanced-hold-functionality-for-efficient-conversation-management.md)
- [Viber 24-Hour Response Timer](https://docs.klink.cloud/general-docs/release-notes/viber-24-hour-response-timer.md)
- [Enhanced Queue Settings and Workflow Automation Controls](https://docs.klink.cloud/general-docs/release-notes/enhanced-queue-settings-and-workflow-automation-controls.md)
- [Telegram Business Integration](https://docs.klink.cloud/general-docs/release-notes/telegram-business-integration.md)
- [Multi-Tab Call Support](https://docs.klink.cloud/general-docs/release-notes/multi-tab-call-support.md)
- [Business Portfolio- (Meta) Messenger Integration](https://docs.klink.cloud/general-docs/release-notes/business-portfolio-meta-messenger-integration.md)
- [Mail Integration Enhancement and Telegram Integration](https://docs.klink.cloud/general-docs/release-notes/mail-integration-enhancement-and-telegram-integration.md)
- [Facebook Feed Enhancement](https://docs.klink.cloud/general-docs/release-notes/facebook-feed-enhancement.md)
- [Outlook Email Integration Enhancement (Beta)](https://docs.klink.cloud/general-docs/release-notes/outlook-email-integration-enhancement-beta.md)
- [Queue Setting (Beta)](https://docs.klink.cloud/general-docs/release-notes/queue-setting-beta.md)
- [Permission Enhancements and Multiple Assigns](https://docs.klink.cloud/general-docs/release-notes/permission-enhancements-and-multiple-assigns.md)
- [CX Logs Enhancement](https://docs.klink.cloud/general-docs/release-notes/cx-logs-enhancement.md)
- [SMS In-bound Beta Version, SMS Integration Setting](https://docs.klink.cloud/general-docs/release-notes/sms-in-bound-beta-version-sms-integration-setting.md)
- [Facebook Feed Integration (Beta)](https://docs.klink.cloud/general-docs/release-notes/facebook-feed-integration-beta.md)
- [SLA Setting and Business Hour Functionalities](https://docs.klink.cloud/general-docs/release-notes/sla-setting-and-business-hour-functionalities.md)
- [Wrap Up Form Features and Enhancements](https://docs.klink.cloud/general-docs/release-notes/wrap-up-form-features-and-enhancements.md)
- [New Features & Enhancements](https://docs.klink.cloud/general-docs/release-notes/new-features-and-enhancements.md)
- [New Features and Improvement](https://docs.klink.cloud/general-docs/release-notes/new-features-and-improvement.md)
- [New Features and Major Bug Fixes](https://docs.klink.cloud/general-docs/release-notes/new-features-and-major-bug-fixes.md)
- [Sidebar Menu UI/UX Enhancement](https://docs.klink.cloud/general-docs/release-notes/sidebar-menu-ui-ux-enhancement.md)
- [FAQ](https://docs.klink.cloud/general-docs/faq.md): Here are general questions and answers most of our users asked. If you don't find answers, reach out to our team and we are happy to assist you
- [🔊 Troubleshooting: No Sound Notification from Chat or Call](https://docs.klink.cloud/general-docs/faq/troubleshooting-no-sound-notification-from-chat-or-call.md)
- [How to Stop Receiving Calls After Logging Out – klink.cloud Agent Guide](https://docs.klink.cloud/general-docs/faq/how-to-stop-receiving-calls-after-logging-out-klink.cloud-agent-guide.md)
- [Infrastructure Requirements for Private Cloud Deployment](https://docs.klink.cloud/general-docs/infrastructure-requirements-for-private-cloud-deployment.md)
- [📞 Bring Your Own Carrier (BYOC)](https://docs.klink.cloud/general-docs/bring-your-own-carrier-byoc.md)