10-August-2024 Release Notes

SMS In-bound Beta VersionSMS Integration Setting

• Contact Sale Modal

• Fill in Schedule Discovery Event Modal

• Select a date and time for schedule and Enter name, email and add guests for scheduled event

SMS In-bound

• Notify SMS Inbound Reception

• Increment count number of “All opened Folder” and specific channel message folder

• Display SMS In-bound reception as one chat room in Message Inbox

• Message assignment

• Assigned to me

• Assign to other

• Handover to me if the SMS is already assigned to another agent

• Message Interaction in inbox

• View message details and assignees logs in drawer view

• Reply to SMS

• Reply only text SMS to Customer Phone number